Service Level Agreement SLA

LaserNet supportTabellae offers various possibilities for extended support that will satisfy your need for fast, reliable, and competent support.

The SLA can be combined with support in more timezones and special "go-live" support.

Our standard is good and professional support.

In addition to our standard support, we offer:
SLA 8H (max 8 working hours from request to start of support)
SLA 6H (max 6 wh. from request to start of support)
SLA 4H (max 4 wh. from request to start of support),
which ensures that your matter receives attention within an agreed timeframe as well as backup functionalities and much more.

Please This email address is being protected from spambots. You need JavaScript enabled to view it.for more information about SLA.

 

Tabellae  • Denmark • Sweden • Norway • www.tabellae.com